Terms of service

Terms of Service — Exel

1. Overview

By accessing or placing an order through the Exel website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website.

2. Use of Website

You agree to use the Exel website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. You must not attempt to interfere with the website’s functionality or security.

3. Product Information & Availability

All Exel products displayed are subject to availability. Exel reserves the right to modify, discontinue or change product details, pricing or availability at any time without notice.

4. Pricing & Payment

All prices are listed in the stated currency at checkout. Payment must be completed at the time of purchase using the methods provided. Exel reserves the right to cancel orders for suspected fraud or incorrect payment details.

5. Shipping

Shipping times are estimates and not guarantees. Exel is not liable for delays caused by carriers, customs, or any external factors beyond our control.

6. Returns, Refunds & Exchanges

Please refer to the Exel Refund & Returns Policy for full details. By purchasing from Exel, you acknowledge and accept the policy terms in effect at the time of your order.

7. Intellectual Property

All content on the Exel website — including logos, graphics, product designs, imagery, text and digital assets — is owned by or licensed to Exel and is protected by copyright and trademark laws. You may not reproduce, distribute or use any content without prior written permission from Exel.

8. Orders, Cancellations & Refusals

Exel reserves the right to refuse or cancel any order at its discretion, including but not limited to: stock errors, suspected fraud, incorrect pricing, or breach of these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Exel is not liable for any indirect, incidental or consequential damages arising from your use of the website or purchase of our products.

10. User Accounts

If you create an account with Exel, you are responsible for maintaining confidentiality of your login details and for all activity under your account.

11. Privacy

Your personal information is handled according to the Exel Privacy Policy. By using this website, you consent to such processing.

12. Changes to Terms

Exel may update or revise these Terms of Service at any time. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.

13. Governing Law

These terms are governed by the laws of the jurisdiction in which Exel is registered and operates. Any disputes will be handled exclusively in those courts.